Adobe PDF, Engels, 2000 - 2009, "Service"

2 uitgaven gevonden

• SOA Source Book   Engelstalig e-Book 9789087535384 Mei 2009 1 pagina's The book is a collection of source material for use by enterprise architects working with Service-Oriented Architecture (SOA). It consists of material that has been considered and in part... Vanaf 35,92 Bekijk exemplaren
• Metrics for IT Service Management P. Brooks Engelstalig e-Book 9789087531973 April 2008 1 pagina's This book considers the design and implementation of metrics in service organizations using industry standard frameworks. It uses the ITIL process structure and many principles from the ITIL... Vanaf 49,00 Bekijk exemplaren