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• IT Quality Index Q4 IT Engelstalig e-Book 9789401802437 November 2017 1 pagina's Over a long period of time we were receiving demand from different customers and stakeholders requesting our help with analyzing actual levels of IT management practices in their companies... Vanaf 87,15 Bekijk exemplaren
• IT en management Jos Gielkens Nederlandstalig e-Book 9789087538613 Maart 2012 165 pagina's Over de serie I-Tracks Binnen I-Tracks kan iedereen die zich (verder) wil scholen op het gebied van de ICT zijn eigen individuele leerrichting kiezen op basis van eerder verworven kennis en... Vanaf 35,92 Bekijk exemplaren
• TRIM: the rational IT model Pelle Råstock Engelstalig e-Book 9789401805001 September 2016 277 pagina's TRIM is the accronym for: The Rational IT Model™. This is a vendor neutral reference model that can be used to adopt IT Service Management as a practice. The model origins from the... Vanaf 49,00 Bekijk exemplaren
• IT Capability Maturity Framework™ (IT-CMF™) Martin Curley, Jim Kenneally, Marian Carcary Engelstalig e-Book 9789401806350 Juni 2016 655 pagina's Business organizations, both public and private, are constantly challenged to innovate and generate real value. CIOs are uniquely well-positioned to seize this opportunity and adopt the role... Vanaf 80,61 Bekijk exemplaren
• Implementing IT Governance Gad J. Selig Engelstalig e-Book 9789087537746 Februari 2013 1 pagina's The issues, opportunities and challenges of aligning information technology more closely with an organization and effectively governing an organizations Information Technology (IT)... Vanaf 49,00 Bekijk exemplaren
• IT Service-portfoliomanagement H. Verniers, W. Teunissen Nederlandstalig e-Book 9789087536459 Mei 2011 1 pagina's IT levert pas waarde en is pas waardevol, wanneer het wordt gebruikt. Dat gebeurt in de operatie waar de gebruiker de transacties met zijn applicatie kan uitvoeren, rekeningen kan versturen;... Vanaf 49,00 Bekijk exemplaren
• Implementing Metrics for IT Service Management David A. Smith Engelstalig e-Book 9789401801201 Februari 2017 201 pagina's This book "Implementing Metrics for IT Service Management" provides a measurement framework which is based on a continuous improvement lifecycle. The measurement framework is aligned with... Vanaf 57,23 Bekijk exemplaren
• Lean IT partnering Han van der Zee, Vincent Blijleven, Yiwei Gong Engelstalig e-Book 9789401805742 Juni 2015 145 pagina's Lean, as a philosophy, has been around for quite some time, predominantly in the manufacturing domain. Since the 1990s Lean management provides organizations with a way to achieve superior... Vanaf 35,92 Bekijk exemplaren
• Defining IT success through the service catalog Troy DuMoulin, Rodrigo Flores, Bill Fine Engelstalig e-Book 9789401801164 Februari 2017 116 pagina's The Service Catalog is a fundamental IT tool covering the services themselves, default capabilities, measures and primary means of access and provision. In short, it represents the value IT... Vanaf 49,00 Bekijk exemplaren
• Outsourcing van IT   Nederlandstalig e-Book 9789087538378 Maart 2012 85 pagina's Outsourcing is een van de jongste disciplines in de IT-sector, een sector die zelf ook pas een slordige vijftig jaar oud is en nog verre van volwassen. Anders gezegd, outsourcing bevindt... Vanaf 27,20 Bekijk exemplaren
• Foundations of IT service management   Italiaans e-Book 9789087538279 April 2012 409 pagina's The ITIL V3 approach is covered with all the ITIL Lifecycles. It has split out all the processes and descrbes them in detail, this means that it is easy for all readers to access and grasp... Vanaf 21,80 Bekijk exemplaren
• IT-servicemanagement op basis van ITIL® 2011 Editie Pierre Bernard, Rene Visser Nederlandstalig e-Book 9789087530198 November 2013 365 pagina's De vorige drukken van dit boek zijn al jaren de meest toonaangevende publicatie op het gebied van ITIL. Vanaf de eerste druk in 1999 is dit oorspronkelijk in het Nederlands verschenen boek... Vanaf 43,55 Bekijk exemplaren
• Implementing IT governance Gad J Selig Engelstalig e-Book 9789087538170 Mei 2012 1 pagina's The issues, opportunities and challenges of aligning information technology more closely with an organization and effectively governing an organization's Information Technology (IT)... Vanaf 21,26 Bekijk exemplaren
• Metrics for IT Service Management P. Brooks Engelstalig e-Book 9789087531973 April 2008 1 pagina's This book considers the design and implementation of metrics in service organizations using industry standard frameworks. It uses the ITIL process structure and many principles from the ITIL... Vanaf 49,00 Bekijk exemplaren
• IT Outsourcing Guus Delen Engelstalig e-Book 9789087536183 Juni 2010 121 pagina's The globalization and development of the network society meant that extensive IT outsourcing activity was inevitable. At first, the main reason was cost reduction, but todaý's organizations... Vanaf 34,83 Bekijk exemplaren
• Nothing to It Emmanuel Falque Engelstalig e-Book 9789461663214 Februari 2020 137 pagina's The confrontation between philosophy and psychoanalysis has had its heyday. After the major debates between Paul Ricoeur, Maurice Merleau-Ponty, Jacques Derrida, Gilles Deleuze, and Michel... Vanaf 19,00 Bekijk exemplaren
• Six Sigma for IT Management Sven den Boer Engelstalig e-Book 9789401801317 Februari 2017 193 pagina's Note: This book is available in several languages: Chinese, English. Six Sigma provides a quantitative methodology of continuous (process) improvement and cost reduction, by reducing the... Vanaf 49,00 Bekijk exemplaren
• The IT factory Hans van Aken Engelstalig e-Book 9789087539368 November 2011 1 pagina's Last year Gartner identified the 10 major forces that are actively reshaping the future of IT services and the outsourcing market*. Amongst the much hyped Cloud, Security and Consumerization... Vanaf 49,00 Bekijk exemplaren
• The IT Service Handbook Pierre Bernard Engelstalig e-Book 9789087539177 Augustus 2011 Make it Simple and Keep it Simple Since the early 2000s numerous external scenarios and drivers have added significant pressures upon the IT organisations. Among many, these include:... Vanaf 49,00 Bekijk exemplaren
• IT Oursourcing: Part 2: Managing the Contract (english version) J. Chittenden Engelstalig e-Book 9789087536176 Juni 2010 1 pagina's IT Outsourcing Part 2: Managing the Sourcing Contract covers all the processes for managing the contract, from the transition phase through to normal operational service and contract... Vanaf 27,20 Bekijk exemplaren
• IT Service Management Based on ITIL® 2011 Edition Pierre Bernard Engelstalig e-Book 9789401805568 Oktober 2014 In the world of international IT Service Management the previous editions of this book have acquired an excellent reputation as guidance on the topic of ITIL. Over the years this... Vanaf 43,55 Bekijk exemplaren
• Six Sigma for IT Management - A Pocket Guide Sven den Boer Engelstalig e-Book 9789401801287 Februari 2017 165 pagina's Six Sigma provides a quantitive methodology of continuous (process) improvement and cost reduction, by reducing the amount of variation in process outcomes. The production of a product, be... Vanaf 23,93 Bekijk exemplaren
• Global best practices   Engelstalig e-Book 9789401800693 September 2016 661 pagina's A very practical publication that contains the knowledge of a large number of experts from all over the world. Being independent from specific frameworks, and selected by a large board of... Vanaf 76,19 Bekijk exemplaren
• IT Service Management from Hell based on Not ITIL Brian Johnson, Paul Wilkinson Engelstalig e-Book 9789401801294 Februari 2017 84 pagina's A humorous approach to a universally adopted standard. Vanaf 13,08 Bekijk exemplaren
• IT Financial Management Jan van Bon, Maxime Sottini Engelstalig e-Book 9789087537654 Juli 2009 245 pagina's It is now accepted that IT functions are a fundamental part of the competitive business model. Instead of simply offering services IT must `create value for the business. This practical... Vanaf 49,00 Bekijk exemplaren
• Nearnewâld   Friestalig e-Book 9789463652049 December 2019 162 pagina's Libben en dea, leafde en haat, gearwurking en oergeunst, mienskip en iensumens: it is allegear te finen yn Nearnewâld. Der wurdt fochten en frijd, rabbe en swijd, wat dat oangiet is it in... Vanaf 8,95 Bekijk exemplaren
• The IT Service Pierre Bernard Engelstalig e-Book 9789087538798 April 2012 412 pagina's Make it Simple and Keep it Simple Since the early 2000s numerous external scenarios and drivers have added significant pressures upon the IT organisations. Among many, these include: ... Vanaf 49,00 Bekijk exemplaren
• It is all about integrity, stupid   Engelstalig e-Book 9789462745384 November 2019 296 pagina's This book contains 26 studies on the integrity of governance, by scholars from around the world. The studies are on, about or inspired by Leo Huberts, the famous integrity scholar. Vanaf 75,95 Bekijk exemplaren