EPUB, Engels, "Service"

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Management, psychologie & wetenschap

• World-Class Service Dennis Opstal, Jean-Pierre Thomassen Engelstalig e-Book 9789024463442 Oktober 2023 103 pagina's How do you provide exceptional service to demanding customers? They're standing at your check-in desk, calling you on the phone, chatting with you online. Maybe they're seated in business... Vanaf 22,25 Bekijk exemplaren
• The Offer You Can't Refuse Steven Van Belleghem Engelstalig e-Book 9789401470384 September 2020 200 pagina's What if customers expect more than just a good product, excellent service and perfectly performing digital interfaces? And what if new technologies like 5G, artificial intelligence, quantum... Vanaf 28,99 Bekijk exemplaren
• Metrics for service management Peter Brooks Engelstalig e-Book 9789401805643 Oktober 2014 142 pagina's This title is the sister book to the global best-seller Metrics for IT Service Management. Taking the basics steps described there, this new title describes the context within the ITIL 2011... Vanaf 49,00 Bekijk exemplaren
• Contract management in project management and service management - the CATS RVM methodology Linda Tonkes, Richard Steketee Engelstalig e-Book 9789401810500 Januari 2024 320 pagina's This book describes the CATS RVM methodology that proposes realization and verification management as a way to establish the relationship between contract management and project and service... Vanaf 49,00 Bekijk exemplaren
• IT service management with FitSM Version 3 Anselm Rohrer, Dierk Soellner Engelstalig e-Book 9789401812542 Januari 2025 200 pagina's In this book, the authors draw upon their extensive experiences in small and medium sized organizations to provide a 'practical and application-oriented path' to address the many challenges... Vanaf 47,42 Bekijk exemplaren

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