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• Foundations of IT service management   Italiaans e-Book 9789087538279 April 2012 409 pagina's The ITIL V3 approach is covered with all the ITIL Lifecycles. It has split out all the processes and descrbes them in detail, this means that it is easy for all readers to access and grasp... Vanaf 21,80 Bekijk exemplaren
• ISO/IEC 20000   Italiaans e-Book 9789401801195 Februari 2017 81 pagina's Note: This book is available in several languages: Italian, German, Spanish. (Italian) L'obiettivo di questa pubblicazione è di fornire un documento di facile lettura che spieghi la... Vanaf 21,26 Bekijk exemplaren