Paperback, Pearson, "Service"

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• Service Operations Management Robert Johnston, Michael Shulver, Nigel Slack, Graham Clark Engelstalig Paperback 9781292064468 640 pagina's Analyse and address organisational challenges using real world examples Service Operations Management, 5th Edition, by Robert Johnston et al. is a market-leading text on service... Vanaf 83,51 Bekijk exemplaren