2010 - 2015, EPUB, "Service"

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• Metrics for service management Peter Brooks Engelstalig e-Book 9789401805643 Oktober 2014 142 pagina's This title is the sister book to the global best-seller Metrics for IT Service Management. Taking the basics steps described there, this new title describes the context within the ITIL 2011... Vanaf 49,00 Bekijk exemplaren