Mediation

If managed responsibly, mediation is preferable to protracted conflict, but it remains underutilized in much of the private and public sectors. This book offers a step-by-step guide on how to drive a mediation process, uncover the roots of conflict, acknowledge the parties' needs, identify workable solutions, and overcome common traps, while ensuring professional and personal ethical standards.

An essential reading for mediators, facilitators, ombuds, moderators, businesspeople, and lawyers, Mediation: Negotiation by Other Moves will also earn a place on the bookshelves of leaders and executives, as well as graduate and undergraduate students in conflict resolution, mediation, ADR, peacebuilding, law, and business.

"For anyone interested in mediation or as a reference for experienced practitioners, this book is an accessible and complete resource written by seasoned and world-class mediators."
--ANTJE HERRBERG, Mediator, European External Action Service and Founder of MediatEUr

"Both academics and practitioners need this book: it provides thoughtful advice on how best to structure the mediation process and promote the parties' better understanding of their conflict, and develop and assess alternative solutions."
--ROBERT MNOOKIN, Mediator and Professor, Harvard Law School and Program on Negotiation

"This book is essential for mediators and staff working in humanitarian, development, peace and security contexts. My one take-away from the book is that mediation is an art, a skill that one needs to practice and can learn. I highly recommend this book."
--PANOS MOUMTZIS, United Nations Assistant Secretary General; Executive Director, Global Executive Leadership Initiative, and former Humanitarian Coordinator for the Syria crisis