People Operations

People Operations is a practical guide to the future of work that explains how leaders at small- and medium-sized businesses can stop spending time on HR administration―"paperwork"―and start focusing on the "peoplework" that truly fuels employee growth and productivity. Authors Jay Fulcher, Kevin Marasco, and Tracy Cote of Zenefits, the leading people operations platform, provide readers with a playbook for creating a massive competitive advantage by eliminating antiquated approaches to HR.

The book offers a start-to-finish guide to digitizing legacy HR functions, automating the busywork that everyone hates, using software to design and support your employee experience, and assembling and assigning your team. You'll get plans and templates to guide each stage of your organizational transformation, as well as checklists, tools, and examples curated from some of today's most successful small businesses. You'll also find strategies and techniques you can implement immediately to boost productivity and scale the right culture across your company.

Perfect for managers, leaders, small business owners, and executives, People Operations is an indispensable guide to improving your organization's HR framework, maximizing your investment in your people, supporting your employees, and modernizing your business.